1. General information
This Privacy Policy explains how personal data is collected, used, and protected when you use the car rental services offered on this website.
The protection of your personal data is important to us. We process your data in accordance with applicable data protection laws in Mauritius.
2. Data controller
Iconica Ltd (carrental by The Rustic Residence)
Royal Road, Casse Ghoon
Pointe aux Canonniers
Mauritius
Phone: +230 5978 5198
Email: carrental@therusticresidence.mu
3. Personal data we collect
We may collect and process the following personal data when you contact us or request a car rental:
- Full name
- Email address
- Phone number (including WhatsApp)
- Rental inquiry details (dates, pickup location, duration)
- Any additional information you voluntarily provide
We do not collect sensitive personal data unless required by law or necessary for the rental agreement.
4. Purpose of data processing
Your personal data is used exclusively for the following purposes:
- Handling car rental inquiries
- Communicating with you regarding availability, pricing, and rental conditions
- Preparing and managing rental agreements
- Fulfilling legal or regulatory obligations
Your data will not be used for marketing purposes without your explicit consent.
5. Legal basis for processing
Personal data is processed on the basis of:
- Your voluntary inquiry or request
- The performance or preparation of a rental contract
- Legal obligations applicable under Mauritian law
6. Data sharing
We do not sell, trade, or rent your personal data to third parties.
Your data may only be shared:
- if required by law
- with authorities where legally obligated
- with service providers strictly necessary to fulfill the rental service (e.g. insurance or legal requirements)
7. Data retention
Personal data is stored only for as long as necessary to:
- fulfill the purpose of the rental process
- comply with legal and accounting requirements
After this period, data will be securely deleted.
8. Data security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.
However, please note that data transmission over the internet (e.g. email communication) may have security vulnerabilities.
9. Your rights
You have the right to:
- request information about the personal data we hold about you
- request correction of inaccurate data
- request deletion of your personal data, where legally permissible
Requests can be sent to:
📧 carrental@therusticresidence.mu
10. Cookies
This website does not use cookies for tracking or profiling purposes.
If cookies are used in the future, this Privacy Policy will be updated accordingly.
11. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect legal or operational changes.
The current version published on this website always applies.
12. Applicable law
This Privacy Policy is governed by the laws of Mauritius.